Contact Us

At Diorlania, we are committed to providing excellent customer service and a smooth shopping experience. If you have any questions, concerns, or need assistance, our team is here to help.

Get in Touch

You can reach us through the following methods:

We aim to respond to all inquiries within 24–48 business hours.

Business Address

East Side of Qingwei Road, 1000 meters north of Liqun Shopping Center,
Chengyang District, Qingdao, Shandong, China

Customer Support Hours

  • Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
  • Saturday – Sunday: Closed

Excluding public holidays in China and the United States.

Support Topics

We are happy to assist you with:

  • Order status and tracking
  • Returns and refunds
  • Product inquiries
  • Size and fit guidance
  • Payment and checkout issues

Important Notice

Please note that our customer support operates in China Standard Time (GMT+8). If you are contacting us from the United States, there may be a time difference, but we will respond as quickly as possible.